Privacy policy

Last updated: March 20, 2025

This Privacy Policy explains how Tempo (“the Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.abristempo.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to:

  • Communicate with you
  • Provide or improve the Services
  • Comply with legal obligations
  • Enforce applicable Terms of Use
  • Protect or defend the Services, our rights, and the rights of our users or others
Personal information we collect
Information we collect directly from you

Information you submit directly via our Services may include:

  • Contact information (name, address, phone number, email)
  • Order information (name, billing address, shipping address, payment confirmation, email, phone number)
  • Account information (username, password, security questions, and other account security data)
  • Customer service information (messages or details you provide in your communications with us)

You may choose not to provide certain information, but this may limit your ability to use certain features.

Information we collect about your use

We may automatically collect certain information (“Usage Data”) through cookies, pixels, and similar technologies, including:

  • Device and browser information
  • Network connection and IP address
  • Activity and interactions on the Site
Information we obtain from third parties

We may also receive information about you from:

  • Service providers and vendors (e.g., Shopify)
  • Payment processors
  • Marketing partners
  • Analytics and advertising tools
How we use your personal information
  • Providing products and services: processing orders, shipping, creating and managing accounts, customer service, returns, and exchanges.
  • Marketing and advertising: sending marketing communications, targeted advertising, and tailoring Site content.
  • Security and fraud prevention: detecting and investigating fraudulent or malicious activities.
  • Service improvement: conducting analytics, surveys, and improving the user experience.
Cookies

We use cookies to:

  • Operate the Site
  • Improve your experience and remember preferences
  • Conduct analytics and optimize our services
  • Serve relevant advertising

You can configure your browser to block or delete cookies, but doing so may affect certain functionalities.

How we disclose personal information

We may share your data with:

  • Service providers (payment, shipping, hosting, customer support)
  • Business and marketing partners
  • Affiliates and group companies
  • Legal authorities when required
  • In connection with business transactions (merger, acquisition, etc.)

We do not sell or share your personal information for purposes other than those allowed by law or with your consent.

Third-party websites and links

The Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

Children’s data

Our services are not directed to children, and we do not knowingly collect personal information from them.

Security and retention

We implement security measures to protect your data, but no transmission or storage system is completely secure.
Retention periods vary based on legal and operational requirements.

Your rights

Depending on applicable law, you may have the right to:

Access your personal information

  • Request correction or deletion
  • Request restriction or object to processing
  • Withdraw consent
  • Request data portability
  • Opt out of certain marketing uses

To exercise your rights, contact us using the details below.

Complaints

If you are not satisfied with our response to a request regarding your personal data, you may file a complaint with your local data protection authority.

International users

Your data may be transferred to and processed outside your country, including in Canada.
We use recognized safeguards for international transfers (e.g., Standard Contractual Clauses).

Contact

If you have questions about our privacy practices or wish to exercise your rights:
Tempo
3265, rue Jules-Brillant
Laval, Québec, H7P 6E3, CANADA
Phone: 1 888 836-7699
Email: tempo@abristempo.com
Website: www.abristempo.com